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Equality and Diversity

The Diversity programme…

  • The meaning of Equality and Diversity
  • How different beliefs and value systems contribute to diversity
  • How to be aware of diversity issues in the workplace
  • The meaning of Prejudice and Discrimination and the differences
  • A practical look at why people are prejudice and why they discriminate
  • Stereotyping, why it happens and the implications
  • Institutional Discrimination
  • Skills required dealing effectively with diversity issues
  • What is meant by race
  • What is meant by cultural
  • Where religion fits in to this
  • Issues in relation to cultural and lifestyle diversity
  • Racism how can it be identified and what action can be taken
  • What is meant by Equal Opportunities (E.O)?
  • How E.O. has impacted on society
  • How the law impacts on E.O
  • Bullying & Harassment in the workplace
  • Appropriate & inappropriate language and behaviours
  • How people communicate
  • Factors that hinder communication
  • Barriers to communication
  • Dealing with sensitive issues
  • Models and theories to assist with communication
  • Aggressive or Assertive manager
  • Human rights
  • Responsibilities for all involved especially the managers
  • What if there is conflict how is it dealt with
  • Support and Welfare

If we are delivering this course for you we can tailor to your more individual needs.


How to order your programmes

If you require one of our trainers and consultants to deliver any of our programmes please call us now to talk about your options and how best we can deliver the programmes to you. If you already have trained and qualified teams in-house then simply purchase one or more of our downloadable programme packages.

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Create your own programme to be delivered by us

All of our programmes are available to either download and deliver yourself or if you do not have the in-house resources we can deliver them for you. Simply choose the programmes you are most interested in and we will deliver a bespoke programme for you anywhere in the world.

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