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Handling Sensitive Calls

The Handling Sensitive Calls programme…

  • What is it about?
  • Communication skills
  • Values and attitudes
  • Calls of a sexual nature
  • Anonymity
  • Questioning technique
  • Recording information
  • Transference
  • Stress management

If we are delivering this course for you we can tailor to your more individual needs.


How to order your programmes

If you require one of our trainers and consultants to deliver any of our programmes please call us now to talk about your options and how best we can deliver the programmes to you. If you already have trained and qualified teams in-house then simply purchase one or more of our downloadable programme packages.

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Create your own programme to be delivered by us

All of our programmes are available to either download and deliver yourself or if you do not have the in-house resources we can deliver them for you. Simply choose the programmes you are most interested in and we will deliver a bespoke programme for you anywhere in the world.

order now